Make a Complaint
Should you have a concern please contact your child's class teacher, Head of Year or Head of Department. They will strive to contact you within 24 hours.
If you do not feel you have had a satisfactory response we have a rigorous complaints procedure. Formal complaints will always follow the Complaints Procedure. Informal and formal and opportunities for feedback from both students and parents are central to our self-evaluation work.
Please read the attached Policy below.
A complaint may be made in person, by telephone, or in writing.
If in the unlikely event that your complaint is not resolved to your satisfaction you are welcome to contact the WeST Trust Board.
Email address: Clerk to the Trust Board
Should you need to complain further, the four organisations below can be contacted.